What is it about shopping that always makes me happy. Is it the shiny windows & nice displays, all the lovely clothes and shoes or may it the smell of new things in the store. Who knows, whatever it is I love it. Slowing I have been getting my shopping groove back. This weekend I headed out to the mall to redeem some birthday gift cards. I was feeling good and looking cute, according to me of course. I strolled around the mall hitting all my favorite shops. For some reason on this day I was getting really good service. I often complain on how customer service has gone down the drain. Having worked retail for many years in my early 20's, good customer service is important to me. Everyone I dealt with was nice, and very helpful. I loved it! Driving home I kept thinking how impressed I was with the service today. What was it about the day that made it better, was it me? Was it the sales people? I thought about it all day long, finally it came to me. IT WAS ME! I went shopping feeling good and confident, walking around with a smile. The sales people could see it and responded to my attitude. How many times have you seen someone with the most sour look on their face. How does that make you feel? Sour? What about when you see someone confident and smiling, how does that make you feel? Makes you smile in return, doesn't it? I am not saying just cause you smile and feel good about your self you will always get great customer service. But I think it does make a difference on how people will treat you. Try it next time you go out shopping, even to the grocery store. Go dressed up a little bit, put on some lipstick and smile. Notice if you get better service or not. How many times have you gone out in your sweats, messy hair, no make up and a frown. What kind of service are you getting? Next shopping trip I am going to do my own scientific experiment and see if there is a difference in service. I know some of you are thinking this is BS, you should get great service no matter what you wear or look like. I totally agree, but sadly that's not always going to happen. So instead of going shopping and getting upset over getting crappy customer service, I will do my part to make it better.
My new shopping mantra is going to be: Cute Outfit + Smile = Happy Shopping! :)